Test User from Test City just got help with Test Issue

5 people helped this hour

Error 0x00F80001Critical Severity

Service Error: Watchdog Timer Reset

Severity:Critical Severity
Affected:10 models
DIY Fix:Professional Recommended
What This Error Means

This error indicates that the printer's internal watchdog timer has reset the system due to an unrecoverable software or hardware fault. The printer has crashed.

Common Causes
  • 1Corrupted firmware on the Main PCA (Printed Circuit Assembly) leading to unexpected system behavior or infinite loops.
  • 2Malfunctioning or failing hard disk drive (HDD) or Solid State Drive (SSD) preventing proper boot-up or operation of the printer's embedded OS.
  • 3Faulty memory module (RAM) on the Main PCA causing data corruption or system instability.
  • 4Overheating of critical components on the Main PCA due to fan failure or restricted airflow, leading to system crash.
  • 5Power supply unit (PSU) instability or failure providing inconsistent voltage to the Main PCA, triggering the watchdog reset.
Symptoms to Watch For
  • Printer repeatedly reboots or cycles power without completing startup.
  • Error code 0x00F80001 displayed on the front panel immediately after power-on or during operation.
  • Printer becomes unresponsive or freezes during a print job or while navigating menus.
  • Unusual noises (e.g., clicking from HDD) followed by a system reset.
  • Printer fails to initialize printhead or carriage assembly movement after power-on.
Basic Troubleshooting Steps
1. Turn off the printer and unplug it. 2. Wait 5 minutes, then plug it back in and restart. 3. If the error persists, attempt a firmware update. If it still fails, service is required.

Video Guides

5 videos

07 WDT Watchdog Timer Refresh

8 years ago

More Videos

Microcontroller Reset | Power-On Reset | External Reset | Watchdog Timer Reset | Brown-Out Reset

@nocommand01a watchdog reset💀 #linux #android #error #rip #satyarox

Hp Designjet T830 printer error code: 0153-0302 #fevertechworks

What does DPC watchdog error mean

Detailed Repair Guide

Get the full detailed repair guide with expert pro tips.

No signup required for basic access

Need Professional Help?

Chat with our AI assistant to get matched with a certified repair professional.

Affected Printers (10)
DesignJet 4000
DesignJet Studio 24-inch
DesignJet T1700
DesignJet T250
DesignJet T2600
DesignJet Z6100
DesignJet Z6800 Production Printer
DesignJet Z9+ PostScript
HP DesignJet Studio Steel
HP PageWide XL 4100
Related Resources
DesignJet Glossary
FAQ
Test Your Knowledge