Test User from Test City just got help with Test Issue

5 people helped this hour

DesignJet 430

DesignJet 430

24/36-inch1995–Present

Monochrome large format printer for CAD and technical drawing applications.

Video Guides

5 videos

DesignJet 450 cartridges + data error

14 years ago

More Videos

Designjet 430 / 450 -- Something is wrong: Is it printer or computer?

Calibrating your black cartridge - HP Designjet 430

HP Designjet 430 Din A0 - monochrom Drucker Plotter Printer C4714A

HP DesignJet 430 36" (C4714A)

Error Codes (13)

04:01mediumoccasional

Front Panel Failure

This error indicates a communication problem with the front panel display or its associated electronics. The printer may not respond to button presses or display garbled information.

0x00C1000B 0xXXXXXXXhighrare

Printhead Failure (Specific Color)

This error indicates a specific printhead is failing or not communicating properly. The '0xXXXXXXX' portion of the code usually identifies the problematic color or printhead slot.

0x00C10018lowrare

Ink Cartridge Expired

This error indicates that one or more installed ink cartridges have passed their expiration date. While the printer may allow continued printing, print quality might be affected.

0x00C10025mediumrare

Ink Cartridge Authentication Failure

This error indicates that an ink cartridge cannot be authenticated by the printer. This can be due to a non-HP cartridge, a faulty cartridge chip, or an authentication system issue.

0x00C30001criticalcommon

Paper Handling Error: Media Advance System Failure

This error indicates a critical failure in the paper advance system. The printer cannot load or move paper correctly, preventing printing.

0x00C50001highoccasional

Service Error: System Fan Malfunction

This error indicates a problem with a general system cooling fan. Overheating could occur, leading to performance issues or damage.

0x00C80001lowoccasional

Service Error: Real-Time Clock (RTC) Failure

This error indicates a problem with the printer's internal real-time clock. This might affect logging or time-sensitive functions, but usually not printing.

0x00CC0001criticalcommon

System Error: Internal Power Failure

This error indicates a general internal power failure within the printer, potentially affecting multiple components. The printer cannot power on or operate.

0x00E00001criticalcommon

System Error: ASIC Failure

This error indicates a failure of an Application-Specific Integrated Circuit (ASIC) on the Main PCA. This is a critical hardware failure.

0x00F70001highcommon

Service Error: Internal Communication Timeout

This error indicates that the printer's components are failing to communicate with each other within expected timeframes. This can lead to system freezes or failures.

42:01highrare

Carriage Axis Motor Failure

This error indicates a problem with the motor responsible for moving the printhead carriage across the printer. It will prevent any printing operations.

51:10highrare

Hardware Error: Main PCA Firmware Update Failure

This error indicates that a firmware update to the Main PCA has failed or is corrupted. The printer may not be able to boot or function correctly.

86:01mediumcommon

Paper Handling Error: Paper Jam

This error indicates that paper is jammed within the printer's paper path. The printer cannot continue printing until the jam is cleared.